Order Status
Order Status
Order Status Request
We’ll get back to you within 24-48 hours with information regarding your order.
We have a variety of products and the time to ship varies. Many of our products are made at the time of ordering. These products are made in the United States and typically take 2-4 weeks to manufacturer. Every product has a shipping time below the "Add to Cart" Button.
Custom and Made to Order Products
- Generally have a lead-time of 2-6 weeks depending on the level of customization
- Custom Orders that have an accompanying Computer Aided Drawing (CAD) do not begin production until the CAD is approved by the customer
- Custom Wood & Resin orders typically have a 2 week lead-time.
Order Status
- Order in Manufacturing Process: If your order is custom or manufactured at the time of ordering, we often send you an email to inform you of the expected completion date. The manufacturing process begins within 24 hours of your order being placed.
- Awaiting Fulfillment: Typically this indicates that it is in the handling process. "In-Stock" products typically ship same or next day and may skip "Awaiting for Shipment" and move to "Shipped"
- Awaiting Shipment: Final stage of production or fulfillment
- Shipped: You will receive an automated email with a tracking number. Sometimes tracking numbers are a business day behind actual shipping date.